Research In Motion (RIM), maker of BlackBerry, announced it would offer its customers applications totaling $ 100 and one month of free technical support to compensate for such failures that affected its network this week last. "We thank our loyal customers have been as BlackBerry patients," said Mike Lazaridis, co-CEO of RIM.
"We apologized to them and we will spare no effort to regain their trust.
We do everything, and immediately, for a series of such incidents will not happen again."
The reactions of those "loyal customers" were quick to bloom on Twitter. Examples: "Not at all sure that offering poker games is the best way to forget your failures, BlackBerry", "Honestly? Free Games in compensation?".
The damage to the BlackBerry network has affected millions of mobile users in Europe, the Middle East, India, Africa, Latin America, Canada and the United States. For three days, messages and e-mails were not distributed, or very late, and it was difficult or impossible to connect to the net. RIM issues have not been as unfortunate the journal Middle Eastern English-language The National reported that the service interruption has unwittingly made safer roads in Dubai.
According to The National, "In Dubai, road accidents fell by 20% during the failure of BlackBerry messaging service.
In Abu Dhabi, they are down 40% this week and no fatalities were recorded."
BlackBerry owners can download their selection of free applications through the BlackBerry App World from October 19.
The offer is valid until December 31, 2011.
Some of the applications provided by RIM: • The Sims 3 - Electronic Arts • Bejeweled - Electronic Arts • N.O.V.A. - Gameloft • Texas Hold'em Poker 2 - Gameloft • Bubble Bash 2 - Gameloft • Photo Editor Ultimate - Ice Cold Apps • DriveSafe.ly Pro - iSpeech.org • iSpeech Translator Pro - iSpeech.org • Drive Safe.ly Enterprise - iSpeech.org • Nobex Radio ™ Premium - Nobex • Still Shazam - Shazam • Vlingo Plus: Virtual Assistant - Vlingo
"We apologized to them and we will spare no effort to regain their trust.
We do everything, and immediately, for a series of such incidents will not happen again."
The reactions of those "loyal customers" were quick to bloom on Twitter. Examples: "Not at all sure that offering poker games is the best way to forget your failures, BlackBerry", "Honestly? Free Games in compensation?".
The damage to the BlackBerry network has affected millions of mobile users in Europe, the Middle East, India, Africa, Latin America, Canada and the United States. For three days, messages and e-mails were not distributed, or very late, and it was difficult or impossible to connect to the net. RIM issues have not been as unfortunate the journal Middle Eastern English-language The National reported that the service interruption has unwittingly made safer roads in Dubai.
According to The National, "In Dubai, road accidents fell by 20% during the failure of BlackBerry messaging service.
In Abu Dhabi, they are down 40% this week and no fatalities were recorded."
BlackBerry owners can download their selection of free applications through the BlackBerry App World from October 19.
The offer is valid until December 31, 2011.
Some of the applications provided by RIM: • The Sims 3 - Electronic Arts • Bejeweled - Electronic Arts • N.O.V.A. - Gameloft • Texas Hold'em Poker 2 - Gameloft • Bubble Bash 2 - Gameloft • Photo Editor Ultimate - Ice Cold Apps • DriveSafe.ly Pro - iSpeech.org • iSpeech Translator Pro - iSpeech.org • Drive Safe.ly Enterprise - iSpeech.org • Nobex Radio ™ Premium - Nobex • Still Shazam - Shazam • Vlingo Plus: Virtual Assistant - Vlingo
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